Vincent Redor
Product & Growth Leader
Product by Design. From customer problem to revenue: research, design, delivery, measurement. 10+ years in B2B SaaS and D2C, France and the US. At Reponse: an AI agent for Shopify, its evals (10,002 conversations) and its MCP server. At Sunology: €10K → €1.5M/month in 18 months, a cross-functional team of 9.
Hard Skills
AI Agents & EvalsAPIs, MCP & SDKsData Analytics & AttributionDesign SystemExperimentation & A/B TestingProduct Design & UI/UXProduct Discovery & UX ResearchTeam Building & Hiring
Soft Skills
Cross-functional LeadershipExperimentation CultureFast-paced ExecutionOwnership & AccountabilityStrategic VisionUser Centric
Certifications
Top 10% in classEducation
Master's Degree in Business & Management SciencesIDRAC Business School · 2011 — 2013
European Bachelor's Degree in CommunicationFederation of European Schools · 2010 — 2011
Associate Degree in BankingCFPB Nantes · 2008 — 2010
Experience
Reponse|Nantes, FranceFOUNDER
04/2026 — Present- Built Reponse, the agentic CX suite for Shopify: research, UX, agent behavior and release
- Designed the eval bench for our AI sales agent: 10,002 simulated conversations, 3 personas, significant gaps (p < 0.001)
- Defined agent behavior per buyer: 3 settings routed from the 1st message; in simulation, impatient drop-off 76% → 24%
- Recommendation evals: the right product shown in 39 of 40 scenarios, up from 2 before a dedicated business rule
- Opened the product to other agents: MCP server (35 tools), SDK and React hooks, 33-page developer docs
Sunology|Nantes, FranceGROWTH & DESIGN CONSULTANT
09/2025 — 03/2026- STREAM V3: user flows and UI for new features (savings in €, electricity contract settings)
- PLAY product page redesign: add-to-cart 3.2% → 4.1%, MOOVY landing page
HEAD OF GROWTH & DESIGN
09/2023 — 08/2025- Led 9 talents: Social, Content, Growth, Dev, Media, Marketing Ops, Design
- STREAM V2, energy app for nearly 15K monthly users: design lead (IoT onboarding, multi-device dashboard)
- Acting Product Owner on STREAM V2 during the PO's leave
- Redesign of e-commerce site: brand identity and Sunology design system
- Launch of referral and co-optation program: Sunology S-Club
HEAD OF GROWTH
09/2021 — 08/2023- Product configurator (5 versions, 2 years): conversion 0.4% → 0.8%
- Solar simulator: thousands of qualified leads generated
- Analytics (GA, Looker): A/B testing and attribution
- Growth from €10K to €1.5M+/mo in 18 months, CAC €40 → €15
- CRM and automation (Klaviyo): 40%+ of revenue, LTV €800 → €1,500
Busy Co.|Boston, USADIGITAL MARKETING MANAGER
02/2019 — 05/2021- Revenue scaling from $5K to $35K/mo in the North American market
- A/B testing (landing pages, journeys, referral), loyalty and referral program (CLV)