Vincent.
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Case Studies
A glass live chat that blends into every store
Product Design, UX Research, AI
A glass live chat that blends into every store
A back-office native to the Shopify admin
Product Design, UX, Shopify
A back-office native to the Shopify admin
The Reponse logo: a stopwatch, and the “r” of its name
Branding, Logo, Motion
The Reponse logo: a stopwatch, and the “r” of its name
The homepage as a brand compass
Product Strategy, CRO, Brand
The homepage as a brand compass
Product pages, the conversion engine
CRO, AOV, Product Design
Product pages, the conversion engine
The all-in-one sticky bar: the whole product, without leaving the page
UX/UI, Design System, Prototyping
The all-in-one sticky bar: the whole product, without leaving the page
The mobile app at the heart of the energy ecosystem
Retention, Mobile App, Agile
The mobile app at the heart of the energy ecosystem
The Simulator, a true lead generation engine
Lead Gen, Conversion, Product Design
The Simulator, a true lead generation engine
The customer account, a true hub for the brand experience
Retention, Upsell, UX
The customer account, a true hub for the brand experience
The configurator at the heart of personalization
Conversion, Product Design
The configurator at the heart of personalization
A new identity, for a more technological brand
Branding, UI
A new identity, for a more technological brand
Vincent REDOR

Vincent Redor

Head of Growth

vincent.redor@gmail.com|LinkedInlinkedin.com/in/vincent-redor|Nantes, France|FRNativeENFluent

Growth by Design. Acquisition, conversion and retention, from funnel to revenue. 10+ years in D2C and e-commerce, France and the US. At Sunology: €10K → €1.5M/month in 18 months, €500K+/year in acquisition, CAC €40 → €15, a team built from scratch up to 9.

Hard Skills

AI & AutomationCRM & Lifecycle (Klaviyo)CRO & A/B TestingData Analytics & AttributionPaid Acquisition (Meta, Google)Retention & CLVSEO & ContentTeam Building & Hiring

Soft Skills

Cross-functional LeadershipExperimentation CultureFast-paced ExecutionOwnership & AccountabilityStrategic VisionUser Centric

Certifications

Top 10% in class
Interaction Design Foundation
UX Management: Strategy and Tactics2021Design Thinking2020

Education

Master's Degree in Business & Management SciencesIDRAC Business School · 2011 — 2013
European Bachelor's Degree in CommunicationFederation of European Schools · 2010 — 2011
Associate Degree in BankingCFPB Nantes · 2008 — 2010

Experience

Logo ReponseReponse|Nantes, France

FOUNDER

04/2026 — Present
  • Built Reponse, the agentic CX suite for Shopify
  • Built an automated, AI-enriched CRM and outbound engine
  • AI sales agent tuned per buyer profile: in simulation, impatient drop-off 76% → 24%
Logo SunologySunology|Nantes, France

GROWTH & DESIGN CONSULTANT

09/2025 — 03/2026
  • Acquisition strategy consulting and production of 9 e-commerce campaigns
  • PLAY product page redesign: add-to-cart 3.2% → 4.1%, MOOVY landing page

HEAD OF GROWTH & DESIGN

09/2023 — 08/2025
  • Team built from 0 to 9: Social, Content, Growth, Dev, Media, Marketing Ops, Design
  • Management of €500K+/year ad budget (Meta, Google Ads, TikTok, Pinterest)
  • Launch of referral and co-optation program: Sunology S-Club
  • Structuring of cross-department data flows (CRM, EDI, E-COM, logistics, Support)
  • Redesign of e-commerce site: brand identity and Sunology design system

HEAD OF GROWTH

09/2021 — 08/2023
  • Growth from €10K to €1.5M+/mo in 18 months, CAC €40 → €15
  • CRM and automation (Klaviyo): 40%+ of revenue, LTV €800 → €1,500
  • Paid media management (Meta, Google, YouTube): ROAS and CAC optimization
  • Product configurator (5 versions, 2 years): conversion 0.4% → 0.8%
  • Solar simulator: thousands of qualified leads generated
  • Influencer program: 30 creators sourced and managed, from contract to reporting
Logo Busy Co.Busy Co.|Boston, USA

DIGITAL MARKETING MANAGER

02/2019 — 05/2021
  • Revenue scaling from $5K to $35K/mo in the North American market
  • A/B testing (landing pages, journeys, referral) and purchase-intent SEO
  • Loyalty and referral program built into the user journey (CLV)
Portrait de Vincent Redor
Vincent Redor
Growth & Design Leader

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